Delete your ClubPapel account
You can delete your account yourself at any time — on the web or in the ClubPapel app. You don't need to contact anyone.
On the web
- Sign in and open Manage your account (or Profile from your club's menu).
- Choose Delete account, type your email to confirm, and confirm it's you.
In the app
- Tap your picture to open the account menu, then Account.
- Tap Delete account, type your email to confirm, and confirm it's you.
What happens next
- You're signed out everywhere right away, and notifications stop.
- Your account is permanently deleted 30 days later. Until then you can sign back in and keep it. We email you when it's scheduled and when it's done.
- Deleted: your sign-in, profile, devices and notification settings. Clubs you belonged to keep their own records of you (bookings, membership and payment history they're required to keep), without a login attached.
- If you're the only admin of a club, you'll first make someone else admin or delete the club — a club is never deleted as a side effect of deleting your account.
Can't sign in? Write to support@clubpapel.com from the email on your account and we'll delete it for you.